Privacy Policy

Last updated: May 26, 2026

1. Introduction

Stilo Labs ("we", "us", "our", or "Company") operates the Stilo mobile application and website. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, and profile information
  • Payment Information: Credit card and billing address (processed securely through Stripe)
  • Booking Information: Your class bookings, attendance history, and preferences
  • Location Data: To show nearby fitness facilities and for booking purposes
  • Contact Information: Phone number and communication preferences

3. How We Use Your Information

We use your information for:

  • Providing and improving our fitness booking services
  • Processing bookings and payments
  • Sending service updates and booking confirmations
  • Personalizing your experience
  • Communicating with you about your account or requests
  • Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted and processed securely through Stripe, which is PCI DSS compliant.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may delete your account and associated data at any time — see Delete Your Account for how to do this in the app or by request.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@stilolabs.com

7. Third-Party Services

We use third-party service providers for payment processing (Stripe) and analytics. These providers have their own privacy policies and are committed to protecting your data.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@stilolabs.com

Website: https://stilolabs.com/

© 2026 Stilo Labs. All rights reserved.